l How to Claim

How to Claim

• Claims must be submitted within four months of the service or treatment date. Older claims will be considered expired and will not be paid.
• Make sure that your membership number, the healthcare provider’s details and the practice number are clear on the claim
• In order to avoid delays, please ensure that you send a detailed claim and not just a receipt, as we need the details of what you are claiming in order to process your claim efficiently correctly.

Remember: If your Healthcare Provider sends the claims to us electronically, you don’t need to send us a copy.

You can send us your claims in one of the following ways

• Please note that emails over 1MB in total size will not be accepted on this address so members are advised to size their files accordingly.

Call our contact centre at 0860 002 133

Email: scan and email your claims to claims@sabmas.co.za

• Please note that emails over 1MB in total size will not be accepted on this address so members are advised to size their files accordingly.

Call our contact centre at 0860 002 133